In UK school education settings, a Business Continuity Plan (BCP) and a Critical or Major Incident Guidance Document serve distinct but complementary purposes. Here is a breakdown of their differences:

1. Purpose and scope

AspectBusiness Continuity Plan (BCP)Guidance for Managing Critical or Major Incidents
AspectMain goalBusiness Continuity Plan (BCP)To ensure the school can continue delivering essential services during and after a disruptionGuidance for Managing Critical or Major IncidentsTo guide the school’s response to traumatic, high-impact events that overwhelm normal coping mechanisms
AspectFocusBusiness Continuity Plan (BCP)Operational resilience (for example, maintaining education, safeguarding, utilities)Guidance for Managing Critical or Major IncidentsEmergency response and trauma management (for example, violence, death, terrorism)
AspectLegal basisBusiness Continuity Plan (BCP)Required under the Civil Contingencies Act 2004Guidance for Managing Critical or Major IncidentsRecommended best practice; not always statutory but often supported by Local Authorities

2. Types of events covered

  • BCP examples:
    • Fire, flood, or loss of premises
    • Utility failure (electricity, water, gas)
    • Staff shortages (e.g. pandemic flu)
    • IT failure or cyberattack
    • Industrial action
    • Closure due to severe weather
  • Critical/Major Incident examples:
    • Death or serious injury of a pupil or staff member
    • Violent incident (e.g. knife or firearm use)
    • Suicide or abduction
    • Terrorist threat or bomb scare
    • Hostage situation
    • Environmental disaster (e.g. hazardous substance release)

3. Response versus recovery

Business Continuity Plan Critical Incident Guidance
Business Continuity Plan Focuses on continuity and recovery of servicesCritical Incident GuidanceFocuses on immediate response, trauma support, and safeguarding
Business Continuity Plan Includes strategies for remote learning, alternative premises, and communicationCritical Incident GuidanceIncludes psychological first aid, liaison with emergency services, and family support

4. Teams involved

  • BCP: Business Continuity Management Team (BCMT), often led by the Head teacher and includes site staff, IT, and admin.
  • Critical Incident: Critical Incident Response Team (CIRT), includes SLT, safeguarding leads, educational psychologists, and sometimes Governors.

5. Summary

Business Continuity Plan Critical or Major Incident Guidance
Business Continuity Plan Keeps the school runningCritical or Major Incident GuidanceHelps the school respond to trauma
Business Continuity Plan Operational and strategicCritical or Major Incident GuidanceEmotional and safeguarding-focused
Business Continuity Plan Long-term recoveryCritical or Major Incident GuidanceImmediate crisis response

Learn more:

About this article

September 17, 2025

Pam Price