For help with completing your actions in Civica, these guidance sheets could be useful. Each help sheet contains screenshots and step-by-step instructions.
- How to complete a Questionnaire (annual return) in Civica
- How to complete an Inspection in Civica
- How to complete an outstanding fire action from the Fire Risk Assessment (FRA) in Civica
These documents are also available on our useful links page.
There is also a YouTube Civica training session, and you can email CHSU@somerset.gov.uk for virtual training delivered via Teams.
Email contact for issues relating to the use of the system: systemsandperformance@somerset.gov.uk
Email contact for health & safety issues: CHSU@somerset.gov.uk